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Housing problems? Shelter can help!

Shelter is the housing and homelessness charity.

Shelter believes everyone should have a home. We help people find and keep a home. We campaign for decent housing for all.

If you are having problems with your home, Shelter can help.

When can Shelter help me?

Shelter can help if:

you have nowhere to live
you are finding it hard to pay your rent
you are living in bad conditions
you are going to be evicted
you are facing harassment or abuse
you are having trouble dealing with the council.

What can Shelter do to help me?

Shelter can:

give you information and advice to help you solve your problem
talk to your landlord or the council on your behalf
represent you in court.

How can I get help from Shelter?

You can get help from Shelter in several ways.

Online

Shelter's Advice online website has lots of practical information for Gypsies/Travellers in Scotland, including:

information about council and privately-run sites
information about moving into 'bricks and mortar' housing
information about benefits
what to do if you have nowhere to live
what to do if someone is trying to evict you
what to do if you're facing discrimination or harassment.

By email

If you can't find what you're looking for on Advice online, you can get advice by email.

Over the telephone

If you'd like to speak to a Shelter adviser on the phone, call 0808 800 4444. Lines are open seven days a week from 8am to midnight. The helpline gets very busy at times, so you may need to try several times.

In person

Shelter has housing aid centres and projects all over England and Scotland. They can advise you on more complicated problems, and help you to take action. Use Shelter's Advice Services Directory to find details of your nearest Shelter centre and other services in your area.